PrivacyPolicy.

April 30, 2026

Mental Health LA ("we," "us," or "our") operates mentalhealthlacenter.com and provides residential and outpatient mental health treatment services at 5545 Aura Ave, Tarzana, CA 91356. Questions about this policy may be directed to info@mentalhealthlacenter.com.

We may collect the following categories of information:

• Contact information — name, phone number, email address, and mailing address provided when you contact us or submit a form.
• Health information — details you voluntarily share about your mental health history, treatment needs, or insurance coverage for the purpose of assessing program fit.
• Usage data — IP address, browser type, pages visited, and referring URLs collected automatically through cookies and similar technologies.
• Communications — records of phone calls, emails, and chat sessions between you and our admissions team.

We use collected information to:

• Respond to your inquiries and assess treatment fit.
• Schedule consultations and coordinate admissions.
• Verify insurance benefits on your behalf with your consent.
• Improve our website and communications.
• Comply with legal and regulatory obligations, including HIPAA.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

As a healthcare provider, we are subject to the Health Insurance Portability and Accountability Act (HIPAA). Any Protected Health Information (PHI) you share with us is handled in accordance with our Notice of Privacy Practices, which is provided at admission and available upon request. We implement administrative, technical, and physical safeguards to protect PHI from unauthorized access or disclosure.

Our website uses cookies and similar technologies to understand how visitors interact with our content. You may disable cookies through your browser settings; however, some functionality may be affected. We use third-party analytics tools (e.g., Google Analytics) that collect aggregated, anonymized data about site usage.

We may share your information with trusted third parties only in these circumstances:

• Service providers who assist us in operating our website and conducting business.
• Insurance companies to verify benefits, with your explicit consent.
• Law enforcement or regulatory agencies when required by law.
• Healthcare providers involved in your care, as permitted or required by HIPAA.

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, to comply with legal obligations, resolve disputes, and enforce our agreements. Health records are retained in accordance with California state law and HIPAA requirements.

Depending on your location, you may have rights regarding your personal information, including the right to access, correct, or delete data we hold about you. California residents may have additional rights under the California Consumer Privacy Act (CCPA). To exercise any of these rights, contact us at info@mentalhealthlacenter.com.

Our services are intended for adults aged 18 and over. We do not knowingly collect personal information from minors under 18. If you believe a minor has provided us with personal information, please contact us immediately.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of our website after changes constitutes acceptance of the revised policy.

If you have questions or concerns about this Privacy Policy, please contact us: